How to Delete Eufy Security Camera Recordings

You’ve reviewed your eufy security camera footage and found videos you no longer need—maybe they’re outdated, irrelevant, or just taking up valuable storage space. You want to delete them quickly and securely, but you’re not sure how. Can you remove multiple clips at once? Is there a way to wipe everything in one go? And most importantly—is deletion permanent?

The eufySecurity app gives you full control over your recorded events, whether stored locally on a HomeBase unit, a microSD card, or in the cloud. You can delete individual clips, select multiple recordings across days, filter by camera or event type, or permanently erase all data with a full storage reset. However, once a video is deleted, it’s gone for good—there’s no trash bin, no recovery option.

In this complete guide, you’ll learn every method to delete eufy security camera recordings, including step-by-step instructions for both mobile and desktop, workarounds for missing features (like bulk date-range deletion), and best practices to avoid accidental loss. Whether you’re cleaning up old motion alerts, freeing up storage, or resetting your system before selling, this is everything you need to know.

Delete a Single Recording from Your eufy Camera

Remove One Video with Just a Tap

If you only need to delete a single clip—like a false motion alert or an outdated recording—the process is simple.

Open the eufySecurity app on your smartphone.
Tap the Events tab at the bottom to view your recorded alerts.
Find and tap the video you want to remove.
Once the video loads, tap the trash can icon at the bottom of the screen.
Confirm the deletion when prompted.

✅ Works with all eufy and SoloCam models connected to the app
⚠️ Warning: This action permanently deletes the video from both the app and local storage—recovery is not possible

This method is ideal for removing isolated clips without affecting other recordings.

Delete Multiple Recordings at Once

Select and Remove Several Clips Across Days

When you have scattered videos you want to delete—like motion alerts from different cameras or days—use the multi-select feature.

On Mobile (iOS/Android):

Go to the Events tab.
Tap Edit in the top-right corner.
Checkboxes will appear next to each event.
Tap the boxes next to the videos you want to delete.
Tap Delete → Confirm.

Alternative Mobile Method:

Tap and hold any recording to enter multi-select mode.
Then tap additional videos to add them to your selection.
Tap Delete when done.

On Desktop (Web Browser):

Hold Shift and click the first and last date to select a continuous range.
Hold Ctrl (Windows) or Cmd (Mac) to select non-consecutive videos.
Click Delete after selection.

💡 Pro Tip: Desktop users can clear weeks of footage in seconds using Shift + Click, a feature missing from the mobile app.

This is the fastest way to remove multiple unrelated clips without wiping your entire storage.

Filter Recordings Before Deleting

Target Specific Cameras or Event Types

Instead of scrolling through hundreds of clips, use filters to narrow down what you see—and delete only what matters.

In the Events tab, tap the Filter icon (top-right).
Choose your criteria:
– Device: Select a specific camera (e.g., Front Door Cam)
– Video Type: Filter by person, motion, ring press, pet, or vehicle
– Storage Path: Choose between local (HomeBase/microSD) or cloud
After applying filters, tap Edit → select videos → tap Delete

🛠️ Use Case: Delete only “motion” clips from your backyard camera while keeping “person” alerts intact.

This prevents accidental deletion of important footage and makes cleanup faster and more precise.

Delete All Recordings at Once

Wipe Full Storage on HomeBase or microSD Models

Need a complete reset? Use the Clear Storage function to erase every recorded event—perfect for freeing up space or preparing your system for resale.

For HomeBase Users:

In the app, go to Devices → Select your HomeBase.
Tap Settings → General Settings → Storage.
Tap Local Storage.
Scroll down and tap Clear Storage.
Confirm to permanently delete all videos.

For SoloCam or microSD Models (No HomeBase):

Select the camera in the app.
Go to Settings → General Settings → Storage.
Choose Local Storage.
Tap Delete & Confirm.

❗ Warning: This deletes every recording across all cameras—no undo, no recovery.

Use this only when resetting your system, selling your device, or when local storage is full and you need a clean slate.

Delete Recordings by Date Range

Bulk Remove Old or Unwanted Footage

eufy does not support native date-range deletion in the mobile app, but there are two reliable workarounds.

Option 1: Use Desktop Web Interface (Recommended)

Open my.eufylife.com in a browser.
Go to Events.
Hold Shift and click the first and last date of your desired range.
All videos in between are selected.
Click Delete → Confirm.

⏱️ Time Saver: Delete 30 days of footage in under 10 seconds—far faster than mobile.

Option 2: Manual Daily Deletion (Mobile-Only Workaround)

Use the calendar view in the Events tab.
Open each day individually.
Tap Edit → Select All → Delete.
Repeat for each date in your range.

📅 Best for: Users who prefer mobile-only access but must accept a slower, more tedious process.

Until eufy adds native date-range selection to the app, the desktop method remains the most efficient.

Why Can’t I See “Clear Storage” in the App?

Missing Option? Here’s What to Do

Some users report seeing “Repair” or “Format” instead of “Clear Storage” in the Storage menu. This is often due to:

Using an older HomeBase model (e.g., HomeBase 1)
Running an outdated app or firmware version
Regional or account-specific interface differences

Fixes:

Update the eufySecurity app via the App Store or Google Play
Check for HomeBase firmware updates in Device Settings
Restart the HomeBase (unplug for 30 seconds, then reconnect)

If the option still doesn’t appear, contact eufy support for model-specific guidance.

Are Deleted Recordings Gone Forever?

No Recovery—Deletion Is Permanent

When you delete a video from your eufy system:
– It’s removed from the app timeline
– It’s erased from local storage (HomeBase or microSD)
– There is no backup unless you’re subscribed to cloud storage

🚫 No trash bin. No restore option.

Always download critical videos first before deleting.

To download a clip:
1. Open the video in the Events tab.
2. Tap the download arrow icon.
3. Save it to your phone or computer.

💾 Tip: Keep a folder labeled “important clips” for events like break-ins, package thefts, or visitor confirmations.

Storage Management Best Practices

Prevent Full Storage & Auto-Overwrite

eufy systems use FIFO (First In, First Out): when storage is full, the oldest videos are automatically overwritten.

To Protect Important Footage:

Manually delete old videos every 30–60 days
Use cloud storage (if subscribed) for long-term retention
Set up event filters to reduce false alerts (e.g., disable pet detection if not needed)
Install a larger microSD card (on compatible models) for more local storage

🧼 Routine Maintenance: Schedule a monthly cleanup to keep performance smooth and avoid losing key recordings.

Which eufy Cameras Support Recording Deletion?

Full List of Compatible Models

All eufy and SoloCam models connected to the eufySecurity app support video deletion, including:

eufyCam Series:

eufyCam, eufyCam 2, 2C, 2C Pro, 2 Pro

Video Doorbells:

1080p, 2K (Battery/Wired), Dual 2K, E340

Floodlight Cams:

1080p, E 2K, 2 Pro, E340

Indoor & Outdoor Cams:

Indoor Cam 2K (C24, P24, Mini, S350, C220)
Outdoor Cam Pro (C24)
SoloCam E40, L40, S230, C210, S340, E30

✅ Requirement: Device must be synced with HomeBase or cloud and visible in the app.

Troubleshooting Common Deletion Issues

Fix Grayed-Out Buttons or Failed Deletions

Problem: Can’t Delete Any Videos

Check internet connection
Restart the eufySecurity app
Reboot the HomeBase (unplug for 30 seconds)

Problem: Delete Button Is Grayed Out

Wait—videos may still be processing
Ensure you’re not in Live View mode
Try again later or switch to desktop

Problem: Videos Reappear After Deletion

Rare firmware bug—update app and devices
Sync delay—wait 5–10 minutes
Contact support@eufy.com if issue persists

🛎️ 24/7 Support: Use live chat on eufy.com for real-time help.

Contact eufy Support for Help

Get Direct Assistance When Stuck

If deletion options are missing or not working:

Phone (USA):

Security/Pet: +1 (800) 988-7973
Baby: +1 (855) 952-0878
Clean: +1 (800) 994-3056
ExpertSecure: +1 (888) 383-9123

Email:

Security/Appliances: support@eufy.com
Baby: babysupport@eufy.com

Live Chat:

Available 24/7 at eufy.com

📦 Support Perks: Lifetime support, 30-day money-back guarantee, hassle-free warranty.

Final Tips for Safe and Efficient Deletion

Always download important clips before deleting.
Use desktop for bulk or date-range deletions—Shift + Click saves time.
Filter first to avoid removing critical footage.
Update app and firmware regularly.
Schedule monthly cleanups to manage storage proactively.

While eufy offers strong control over recordings, the lack of mobile date-range selection remains a user-reported gap. Until that’s added, combining desktop access, filters, and manual selection is your best strategy.

Remember: deletion is final. Once a video is gone, it’s gone for good.

For persistent issues—like missing “Clear Storage” or unresponsive delete buttons—contact eufy support for direct troubleshooting tailored to your model.

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